LogPoint’s SIEM technology to safeguard customer data at popular theatre and gallery complex in Manchester

4 August 2016 – LogPoint, the first European provider of SIEM-technology, has recently deployed its SIEM solution at theatre and gallery complex The Lowry in Greater Manchester. As well as utilising the technology to automate its Payment Card Industry (PCI) compliance process and prepare for General Data Protection Regulation (GDPR) in 2018, The Lowry is safeguarding its customers’ data through enhanced diagnostics, helping the arts centre identify and deal with network anomalies swiftly and effectively.

“We’ve found LogPoint’s SIEM solution to be an invaluable diagnostic, compliance and safeguarding tool that is relied upon every day,” states Darren Mullin, IT Manager at The Lowry. “Not only is it more cost-effective and advanced than our previous SIEM solution, the support LogPoint provided has been second-to-none. In order to achieve a true return on investment (ROI), we need to ensure SIEM effectively. Going beyond compliance, our team regularly use its advanced diagnostic capabilities. Day-to-day file access, email analysis and network monitoring queries are dealt with quickly and effortlessly, delivering ROI through hours of saved time management.”

The Lowry had already been using a SIEM solution for PCI compliance and diagnostic purposes, so when it made the decision to upgrade, it was imperative that the new system could replicate the additional diagnostic functions. The Lowry’s IT team commented that LogPoint’s SIEM tool has now become indispensable to the department. As well as being more cost-effective, the search function offers a significant improvement from the previous deployment, collating and normalising logs at a faster pace, as well as being intuitive and easy to use.

Darren Mullin continues, “The team regularly uses the SIEM tool to collate and normalise logs for outbound emails to generate reports. Utilising this feature, the SIEM tool has already alerted managers to a network anomaly, as well as pinpointing a problem, resulting in a fix before sales and customer services were affected.”

Graeme Stewart, Managing Director of LogPoint UK & Ireland, states, “We understand that many businesses first step into SIEM usage for compliance purposes, and it is often not until the software is installed that many realise the true ROI SIEM can bring. For that reason, we’re thrilled that The Lowry is utilising SIEM beyond compliance and has recognised its effectiveness in diagnostics, email and network monitoring. Going forward, the arts centre is also planning to use SIEM to help audit its network of printers and identify which are used most often, potentially saving on maintenance costs. We look forward to helping The Lowry realise the additional value of SIEM beyond compliance.”

A propos de LogPoint
LogPoint permet aux organisations de convertir les données en informations exploitables, améliorant ainsi leur posture de cybersécurité et générant une valeur ajoutée immédiate. Nos technologies avancées de SIEM, d’UEBA, d’automatisation et de réponse aux incidents, couplées à un modèle de licence simple et un service de support leader sur le marché, permettent à nos clients de construire, gérer et transformer efficacement leurs activités. Nous apportons l’automatisation de la cybersécurité et des analyses, créant une connaissance fine du contexte afin de documenter les décisions sur la sécurité, la conformité, les opérations et la marche de l’entreprise.

Nous possédons des bureaux dans toute l’Europe et en Amérique du Nord. Nos employés passionnés à travers le monde atteignent des résultats exceptionnels grâce à la création de valeur client et à l’excellence des processus. Ne nous croyez pas sur parole, ce sont les témoignages de plus de 600 clients qui le prouvent.
Saviez-vous que le taux de satisfaction de notre clientèle est de 98% ? Nous avons obtenu de très bons résultats dans le Gartner Peer Insights Review pour la gestion de l’information et des événements de sécurité (SIEM) et nous avons reçu le Trophée d’Argent en 2017, dans le cadre des Gartner Customer Choice Awards. Avec plus de 50 partenaires certifiés, nous nous engageons à ce que nos déploiements dépassent vos attentes.